Effective Date: January 1, 2025
Website: www.rootsandconnections.ca
Business Location: Burnaby, British Columbia, Canada
Contact: rootsandconnections@gmail.com
1. Introduction
At Roots and Connections, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, or location when voluntarily submitted through our contact or estimate forms.
- Non-Personal Information: such as browser type, device information, IP address, and pages visited, collected through analytics tools and cookies.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide customer support
- Send updates, newsletters, and promotional content (only with your consent)
- Improve our website and services
- Comply with legal obligations
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share information with trusted third-party service providers who assist us in operating the website or conducting our business — provided they agree to keep it confidential.
5. Cookies & Analytics
Our website may use cookies and third-party analytics (e.g., Google Analytics) to enhance user experience and collect non-personal data. You can disable cookies in your browser settings, but some features of the site may not function properly.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure.
7. Your Rights
You have the right to access, update, or delete your personal information. To make such a request, please contact us at rootsandconnections@gmail.com.
8. External Links
This website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at rootsandconnections@gmail.com.